Privacy Policy

Sosa Linkz LLC ("Sosa Linkz," "we," or "us") operates sosalinkz.com and sells Miami Cuban link chains, bracelets, and related jewelry direct to customers.

This policy explains what personal information we collect, why we collect it, and the choices you have. Questions? Email sosalinkzllc@gmail.com.

• Order information — name, shipping address, email, and phone (optional), collected when you check out.
• Payment information — card details are collected and processed directly by Stripe, our PCI-compliant payment processor. Sosa Linkz never sees or stores your full card number.
• Communications — the content of emails you send us and messages you submit through our custom-order form.
• Automatic data — IP address, browser type, device info, referring URL, and pages viewed, collected via cookies and similar technologies.
• Marketing preferences — email address if you opt into our newsletter, and any tags describing what you clicked or bought.

• To process and fulfill your orders, including shipping and customer service.
• To send order confirmations, shipping updates, and — if you opted in — marketing emails.
• To detect and prevent fraud, chargebacks, and abuse.
• To measure and improve the site (which pages load slow, where people drop off).
• To comply with legal obligations, tax reporting, and lawful requests.

Sosa Linkz uses cookies and similar tools for cart persistence, analytics, and (when enabled) advertising. Third-party services we may use include Stripe (checkout and fraud prevention), Google Analytics, and social advertising pixels (Meta, TikTok). Each has its own privacy policy governing the data it receives.

You can disable cookies in your browser, though parts of the site — like the cart — depend on them and may not work fully without.

• Stripe, for payment processing.
• Shipping carriers (USPS and others), to deliver your order.
• Email and analytics providers, to send order communications and measure site performance.
• Law enforcement and regulators, when we're legally required to.

We do not sell your personal information to third parties.

Depending on where you live, you may have the right to request a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of certain uses. To exercise any of these rights, email sosalinkzllc@gmail.com with your request and we'll respond within 30 days.

California residents can request the specific pieces of personal information we've collected in the past 12 months under the CCPA/CPRA. We don't "sell" personal information as the CCPA defines it.

Order records are kept as long as we're required to for tax and legal reasons (typically 7 years). Marketing subscriptions are kept until you unsubscribe. Site analytics data is retained for up to 26 months.

We use TLS encryption in transit, and payment data is handled by Stripe under PCI-DSS. No system is perfectly secure — if you believe your account or order has been compromised, contact us immediately.

Sosa Linkz does not knowingly collect information from anyone under 13. If you believe a child has provided us information, email us and we'll delete it.

We may update this policy from time to time. The "last updated" date at the top reflects the most recent version. Material changes will be announced on the site.